REFUND POLICY
Tuition.
Your deposit/full tuition is fully refundable up to May 15, 2009, but because we hire staff and purchase equipment and supplies based on our anticipated enrollment, the deposit/full tuition is not refundable after May 15, 2009, subject to our Fun Guarantee. We suggest that you consider obtaining tuition insurance that can cover you in the event of emergencies, such as sickness, that may prevent your camper from attending Camp. You may obtain information and insurance from TravMark. You may call them at (800) 358-0779 x221, email Mark@TravMark.com, or visit visit them. Payments made for unused optional activities (subject to the section on Optional Activities below) and camp store credit are fully refundable regardless of if or when a camper cancels. If you register through a group, school or outlet AND utilized a Group Code, then a $75 administrative fee will be charged for any cancellation. Any refunds owed will be paid by September 15. There are no refunds for campers expelled for inappropriate behavior. Inappropriate behavior includes bringing any weapon to Camp, fighting, use of illegal drugs or alcohol, smoking, use of fire, vandalism, stealing, repeatedly displaying an uncooperative attitude or disrespect for others, and any other action that in the directors opinion threatens the health, safety, or well-being of any person or animal, or the smooth operation of the Camp.
Fun Guarantee.
We guarantee that your camper will have fun or we will refund your child's tuition. To take advantage of this guarantee, just send us a written request within 7 days of your child s last day at Camp stating that he/she did not have fun and that you would like a refund. The refund applies only to tuition; it does not cover camp store purchases or optional activities. Also, the fun guarantee does not apply to any child who is expelled for inappropriate behavior.
Optional Activities.
A camper's desire to participate in a raft trip and/or a horseback trail ride is confirmed with the camper approximately two days before the trip and relayed to the outfitters. Once confirmed, there are no refunds for non-attendance. All optional activities are subject to a minimum and maximum signup requirement and to weather and water conditions. If more campers sign up than the outfitters have room or for which we have transportation, children will be permitted to attend on a first-come, first-served basis (i.e., when the camper signed up for the activity). If there is no space for your child on a horseback trail ride or a rafting trip, then you will receive a refund. Specialized Program Tracks are considered Optional Activities. Enrollment will be on a first-come-first served basis, as described above. Once a camper has secured a spot in one of the specialized program tracks and the program commences, there will be no refund if the camper withdraws. However, if the camper withdraws prior to the commencement of the specialized program track, then you will receive a full refund. If a trip is terminated early due to weather, fire or other conditions beyond our control, there will be no refunds. Any unused optional activity credit, subject to the above, will be refunded. Refunds are made by September 15.
Camp Store.
The Camp stocks its store with sundries such as toothpaste, suntan lotion, sunglasses, film, disposable cameras, batteries, water bottles, and other items that are frequently forgotten, lost or broken. The store also carries candy, snacks and mementos such as T-shirts. The store credit allows your camper to make purchases without worrying about carrying money, and any unused credit will be refunded. Refunds are made by September 15.
Operated under a Special-Use Permit on land under the jurisdiction of the U.S. Department of Agriculture, Forest Service. We provide services, accommodations, and privileges regardless of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or regardless of any perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics, or regardless of any other consideration made unlawful by federal, state, or local laws. Persons are employed on an equal basis to operate, maintain, or construct facilities for public use. (Rev. 3/25/2009)
