Privacy Policy - Shaffer's High Sierra Summer Camps

This is how we handle information we learn about people who visit our Web site.

Information Collected and Its Use

The information we collect depends on what people do when they visit our site.

If a visitor visits our site to browse or to read or download information

We collect and store: the name of the domain and host from which visitors access the Internet (for example, aol.com or princeton.edu); the Internet protocol (IP) address of the computer visitors use; the Internet address of the Web site from which visitors arrived at our site; the browser software and operating system visitors use; the date and time visitors access our site; the length of time they spend on our site; the pages they view; the search engines, if any, used by the visitors to our site and the search terms they used; and any sales made during that visit.

We use this information to measure the number of visitors to the different pages of our site, when visitors access the site, how long they stay connected to the site, and the domain and host from which visitors come to visit our site. We use this information in turn to assess the interest or lack of interest of visitors in the various pages of the site in order to help us make our site more useful, and to assess our marketing efforts. We have no set period after which we delete this information.

We do not use "cookies" to track your Web surfing anywhere other than on this Web site. A "cookie" is a file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities. The cookie transmits this information back to the Web site's computer.

If a visitor completes an information request on our web site or sends us an email

We collect personally identifying information from people communicating with us. This information includes name, address, email address, and telephone number. We also collect the name, age, and gender of potential campers and any interests expressed, including but not limited to, activities, food, transportation, and roommate requests. This information is collected directly from the person contacting us, and only to the extent the person volunteers that information. The information provided is up to the person contacting us.

We use this information for marketing camp (individually or in conjunction with other camps through a trade association) to the potential camper and his/her parents, and to track interests so that we may improve our services. We will not otherwise share information collected by email with other people, unless the collection, use, or dissemination of such information is necessary (i) to protect the security or integrity of our Web site; (ii) to take precautions against liability; (iii) to respond to judicial process; or (iv) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety.

If a visitor clicks on a link to another Web site

This Web site links to other Web sites maintained by other organizations including, but not limited to, organizations that provide topographical maps of the Camp and vicinity, weather information, lodging and tourist information for the vicinity, photographs, and other information of a general interest. Once a visitor accesses another Web site, the visitor is subject to the privacy policy of that Web site.

If a parent/camper responds to an online evaluation of the camper's camping experience

We intend to send an email to all campers and their parents at summer's end inviting them to complete an online evaluation of the camper's experience. Such information will include ranking the camper's favorite activities, suggestions for new programs and improvements, rating our food, accommodations, and facilities, whether the camper enjoyed and benefited from his/her counselor, what the camper's favorite part of Camp was and why, whether the Camp was successful in its goals such as encouraging the camper to have at least one new experience, to acquire at least one new skill, to make at least one new friend, to ascertain whether Camp-parent communications were adequate, solicit any health or safety concerns, why they chose Shaffer's High Sierra Camp, if they plan on sending the camper back to Camp the following summer, any suggestions for improving the Camp, and whether they would be willing to be listed as a reference. Providing this information and name is optional.

We use this information to assess how well the Camp operated and as the basis for improvement. We do not, and will not, sell or otherwise share this information with other people, unless the collection, use, or dissemination of such information is necessary (i) to protect the security or integrity of our Web site; (ii) to take precautions against liability; (iii) to respond to judicial process; or (iv) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety.

Parental Consent

If you are a parent of a potential camper, here is some information you need to know

:

Under the Children's Online Privacy Protection Act ("COPPA"), an operator of a commercial Web site or online service directed to children

12 years of age or younger

is required to obtain verifiable parental consent to collect, use, or disclose personal information of a child. There are certain limited exceptions allowing operators to collect a child's email address without prior parental consent, including but not limited to, collecting a child's or parent's email address to provide notice and to seek consent, and collecting an email address to respond to a one-time request from a child and then deleting it.

As noted above, we wish to obtain the types of information identified above from those people, including children, who visit our Web site.

To ensure that we comply with the law, we will request children 12 years of age and younger not to contact us directly, but rather to have their parent or guardian contact us.

You may refuse to allow us to collect or use any personally identifying information on your child and/or to communicate with your child, and to have us delete what information we do have. If you consent at first you may later change your mind and revoke your consent.

If you have any questions about COPPA, you may contact the Federal Trade Commission online at www.ftc.gov/kidzprivacy. You also may call the FTC's Consumer Response Center toll-free at 1-877-FTC-HELP (382-4357), or write Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

Obtaining Your/Your Child's Information

If you want to get information about you or your child that may be in our records

You may: (1) telephone us at (866) 597-6617; or (2) send a written request by fax or mail to the contact identified below. You must provide sufficient information to verify your identity, and, if you make a written request, your telephone number and address.

Contact Information

Here's how to contact us

This Web site is operated by Shaffer's High Sierra Camp, Inc. You may contact us by:

Telephone: (866) 597-6617
Fax: (415) 962-4092
Email: Scott@HighSierraCamp.com
Mail: Shaffer's High Sierra Camp, Inc.
248 San Marin Drive
Novato, CA 94945-1221
USA

If you contact us, we may use the information you provide in the ways we have described in this privacy policy.

If you experience technical problems with the operation of the Web site, please contact us.

Security Information

Here's what you should know about the security of information you provide to us

We utilize online services CampMinder, LLC and SalesForce.com to collect the data you provide when requesting information and when registering online. We use SalesForce to collect basic contact information for marketing purposes and copies of email correspondence. The information residing on SalesForce servers is protected by Secure Socket Layer (SSL) technology, which uses server authentication and data encryption. We do not store any financial data on SalesForce.com. The Camp uses CampMinder to collect and store personally identifiable information about you and your campers, financial informaiton, program scheduling for your camper, and transportation details. As SalesForce, CampMinder's servers are protected by Secure Socket Layer (SSL) technology, which uses server authentication and data encryption. The Camp and these vendors hold your information in the strictest of confidence. For more information on SalesForce, see SalesForce.com. For more information on CampMinder, see CampMinder.com) or contact them: CampMinder, LLC, 2456 8th Street, Boulder, Colorado 80304. Phone: (303) 731-2804.

Email to and from us may reside on an online server. If you send us an email, you should know that email is not necessarily secure against interception. So, if your communication includes sensitive information like your bank account, credit card, etc., contact us by telephone or postal mail rather than email.

Reserve Your Space RISK-FREE Today!

Because we're small with just 70 campers allowed to enroll at any one time, we do fill. So make your reservation risk-free today! If your plans change before May 15th, you can get a full refund. And if you enroll after May 15th, you may still cancel and receive a refund if you notify the Camp within 7 days of your enrollment, or the start of camp for your child, whichever comes first. And you are always covered by our Fun Guarantee!

Check Our Rates & Dates
and
Reserve Your Space RISK-FREE!

Still Want More Information?

Just complete the information request form below and tell us what you'd like. (We won't spam you or sell your information to anyone! You may review our Summer Camps Privacy Policy.)

By filling out the information, we can take you to a page where you can watch our full length streaming video right away. Or you can get a brochure and free DVD with the movie to watch at home or share with others. And you can sign up for our newsletter with news and occasional special opportunities about our summer camps in California. (We also run a Family camp!) We hope to publish a newsletter every 4 to 8 weeks, but you can unsubscribe at any time. Or, if you'd like to talk to a director, we'd love to talk to you!

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(Rev. 4/14/2010)

Operated under a Special-Use Permit on land under the jurisdiction of the U.S. Department of Agriculture, Forest Service. We provide services, accommodations, and privileges regardless of race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or regardless of any perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics, or regardless of any other consideration made unlawful by federal, state, or local laws. Persons are employed on an equal basis to operate, maintain, or construct facilities for public use.