Privacy Policy - Shaffer's High Sierra Summer Camps

This is how we handle information we learn about people who visit our Web site.

Information Collected and Its Use

The information we collect depends on what people do when they visit our site.

If a visitor visits our site to browse or to read or download information

We collect and store: the name of the domain and host from which visitors access the Internet (for example, aol.com or princeton.edu); the Internet protocol (IP) address of the computer visitors use; the browser software and operating system visitors use; the date and time visitors access our site; and the Internet address of the Web site from which visitors directly linked to our site.

We use this information to measure the number of visitors to the different pages of our site, when visitors access the site, how long they stay connected to the site, and the domain and host from which visitors come to visit our site. We use this information in turn to assess the interest or lack of interest of visitors in the various pages of the site in order to help us make our site more useful, and to assess our marketing efforts. We have no set period after which we delete this information.

We do not use "cookies" to track your Web surfing anywhere other than on this Web site. A "cookie" is a file that a Web site can place on your computer's hard drive in order, for example, to collect information about your activities. The cookie transmits this information back to the Web site's computer.

If a visitor sends us an email

We collect personally identifying information from people communicating with us. This information includes name, address, email address, and telephone number. We also collect the name, age, and gender of potential campers and any interests expressed, including but not limited to, activities, food, transportation, and roommate requests. This information is collected directly from the person contacting us by email, and only to the extent the person volunteers that information. The information provided is up to the person contacting us.

We use this information for marketing camp (individually or in conjunction with other camps through a trade association) to the potential camper and his/her parents, and to track interests so that we may improve our services. We will not otherwise share information collected by email with other people, unless the collection, use, or dissemination of such information is necessary (i) to protect the security or integrity of our Web site; (ii) to take precautions against liability; (iii) to respond to judicial process; or (iv) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety.

If a visitor clicks on a link to another Web site

This Web site links to other Web sites maintained by other organizations including, but not limited to, organizations that provide topographical maps of the Camp and vicinity, weather information, lodging and tourist information for the vicinity, photographs, and other information of a general interest. Once a visitor accesses another Web site, the visitor is subject to the privacy policy of that Web site.

If a parent/camper responds to an online evaluation of the camper's camping experience

We intend to send an email to all campers and their parents at summer's end inviting them to complete an online evaluation of the camper's experience. Such information will include ranking the camper's favorite activities, suggestions for new programs and improvements, rating our food, accommodations, and facilities, whether the camper enjoyed and benefited from his/her counselor, what the camper's favorite part of Camp was and why, whether the Camp was successful in its goals such as encouraging the camper to have at least one new experience, to acquire at least one new skill, to make at least one new friend, to ascertain whether Camp-parent communications were adequate, solicit any health or safety concerns, why they chose Shaffer's High Sierra Camp, if they plan on sending the camper back to Camp the following summer, any suggestions for improving the Camp, and whether they would be willing to be listed as a reference. Providing this information and name is optional.

We use this information to assess how well the Camp operated and as the basis for improvement. We do not, and will not, sell or otherwise share this information with other people, unless the collection, use, or dissemination of such information is necessary (i) to protect the security or integrity of our Web site; (ii) to take precautions against liability; (iii) to respond to judicial process; or (iv) to the extent permitted under other provisions of law, to provide information to law enforcement agencies or for an investigation on a matter related to public safety.

Parental Consent

If you are a parent of a potential camper, here is some information you need to know

:

Under the Children's Online Privacy Protection Act ("COPPA"), an operator of a commercial Web site or online service directed to children

12 years of age or younger

is required to obtain verifiable parental consent to collect, use, or disclose personal information of a child. There are certain limited exceptions allowing operators to collect a child's email address without prior parental consent, including but not limited to, collecting a child's or parent's email address to provide notice and to seek consent, and collecting an email address to respond to a one-time request from a child and then deleting it.

As noted above, we wish to obtain the types of information identified above from those people, including children, who visit our Web site.

To ensure that we comply with the law, we will request children 12 years of age and younger not to contact us directly, but rather to have their parent or guardian contact us.

You may refuse to allow us to collect or use any personally identifying information on your child and/or to communicate with your child, and to have us delete what information we do have. If you consent at first you may later change your mind and revoke your consent.

If you have any questions about COPPA, you may contact the Federal Trade Commission online at www.ftc.gov/kidzprivacy. You also may call the FTC's Consumer Response Center toll-free at 1-877-FTC-HELP (382-4357), or write Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580.

Obtaining Your/Your Child's Information

If you want to get information about you or your child that may be in our records

You may: (1) telephone us at (800) 516-3513; or (2) send a written request by fax or mail to the contact identified below. You must provide sufficient information to verify your identity, and, if you make a written request, your telephone number and address.

Contact Information

Here's how to contact us

This Web site is operated by Shaffer's High Sierra Camp, Inc. You may contact us by:

Telephone: (800) 516-3513
Fax: (415) 962-4092
Email: info@highsierracamp.com
Mail: Shaffer's High Sierra Camp, Inc.
248 San Marin Drive
Novato, CA 94945-1221
USA

If you contact us, we may use the information you provide in the ways we have described in this privacy policy.

If you experience technical problems with the operation of the Web site, please contact us.

Security Information

Here's what you should know about the security of information you provide to us

We utilize an online service, CampMinder, LLC, to collect the data you provide when requesting information and when registering online. CampMinder, as well as the Camp, holds your information in the strictest of confidence. CampMinder utilizes the most advanced technology for internet security--Secure Socket Layer (SSL) technology, which uses server authentication and data encryption. For more information on CampMinder, see (campminder.com) or contact them: CampMinder, LLC, 3 Washington Square Village, Suite 16B, New York, NY 10012. Phone: (718) 344-2967. Fax: (212) 982-4795.
E-mail: info@campminder.com

Email to and from us may reside on an online server until we retrieve it. If you send us an email, you should know that email is not necessarily secure against interception. So, if your communication includes sensitive information like your bank account, credit card, etc., contact us by telephone, fax or postal mail rather than email.

Registration

(*All monies paid before May 15th are fully refundable up to May 15th, but not after. See our Refund Policy.)

Get A FREE Video!

and copy of

"CAMP", An American Camp Association Resource for Families,

Still want more information before you make a decision? Get a FREE video and brochure! And first-time campers can get a FREE copy of "CAMP", a publication by the American Camp Association chock-full of terrific information for first-time campers, including these useful articles:

"Are Your Ready for Camp?"
"First Time at Camp? Talking With Your Child"
"A Camp for Every Child...The Perfect Fit"
"Fun and Safety"
"The Great News About Homesickness"

Fifty pages of useful information, yours free while supplies last! Just follow the link below, complete the form, and be sure to indicate in the "Previous Camp Experience" section that you are a first-time camper. (Sorry, due to shipping costs, "CAMP" can be mailed only to addresses in the United States.)

If you are 12 years old or younger, please have a parent or guardian complete the request. Thanks!

INFORMATION REQUEST

(See our Privacy Policy.)

And keep up on all the latest news and subscribe to our periodic newsletter. (You may opt out at any time, and we will not sell your contact information. See our Privacy Policy.)

If you are 12 years old or younger, please have a parent or guardian complete the following. Thanks!

Operated under a Special-Use Permit on land under the jurisdiction of the U.S. Department of Agriculture, Forest Service. We provide services, accommodations, and privileges regardless of race, color, creed, sex, religion, age, sexual orientation, or national origin. Persons are employed on an equal basis to operate, maintain, or construct facilities for public use. (Rev. 5/1/2006)